Ontario's Finest Inns promise of quality assurance

See also:

Ontario's Finest Spas

Our name says it all.

Our promise is to provide the finest hospitality found anywhere in our beautiful province. In support of this promise, Ontario's Finest Inns have developed a stringent quality assurance program that addresses all aspects of our performance: initial reservation process, guest greeting, cuisine, guest rooms, public areas, inn ambiance and character. Each member property undergoes unannounced anonymous inspections to ensure continuing excellence.

This quality assurance program assures our guests that the high standards they have come to expect are in place at each and every one of our member inns. We encourage travelers to look for Ontario's Finest Inns membership as a sign of quality hospitality.

Criteria for Membership

The Inn should be of architectural interest and/or historically significant and should complement its region. The building and grounds should be well maintained. Any additions to the inn should be of a style that is in harmony with the original structure.
The Inn should be owner operated, or operated as if it is.
The Innkeeper should have been active in the management of the Inn for a period of three years. If the Innkeeper has had previous experience in the hospitality industry, this requirement may be waived.
The inn must pass the Innkeepers of Ontario Quality Assurance Program with a minimum grade of 85%.
The Inn must offer fine dining and breakfast on site. Breakfast is to be served at individual tables and not "family style". If fine dining is not available on site, then there must be fine dining available within walking distance, or within a 15-minute drive. Menus should reflect local/Ontario grown products to promote Regional Ontario Cuisine.
All rooms must have private, ensuite baths.
Common Room for the exclusive use of guests or each room has its own sitting area. The Common Room should not be shared living space with the owners.
Emergency procedures must be in place and each guest room door must have a lock to ensure guests' security on a 24-hour basis. The Inn must demonstrate compliance with local fire and health licensing and approvals. Guests must have telephone access 24 hours a day.
The Inn should be between six and sixty guest rooms (upper limit may be negotiable).
The property should be accessible to guests for check-in and check-out throughout the day (for example, not limited to check-in between 2:00 and 3:00 only).
The Inn should also have: exceptional standards in housekeeping, food preparation and service; a warm, hospitable, highly individual, gracious ambience; simple recreational opportunities available; highest possible standards of hospitality; and unique d�cor.